We're here to make sure HourFlow works great for you. Reach out anytime — we typically respond within 24 hours.
Email Support
support@gramertech.com
Response Time
Within 24 hours, Monday – Friday
Go to Settings → Export & Backup. You can create a backup file of all your data and restore from it anytime.
Your subscription is billed through the App Store. To cancel, open your iPhone's Settings → tap your name → Subscriptions → HourFlow. Your Pro features will remain active until the end of your current billing period.
HourFlow stores everything locally on your device. We recommend using the backup feature in Settings → Export & Backup to regularly save a copy of your data.
Go to Settings → Export & Backup. You can export sessions, invoices, clients, and materials as CSV or Excel files.
Make sure you've enabled "Always" location permission for HourFlow in your iPhone Settings → Privacy → Location Services. GPS auto clock-in requires background location access.